Contact information
Have a question about a product, an order or a delivery? Contact Cardtop using the details below. Please include enough information for our team to identify your enquiry.
Customer support
Email: support@cardtop.shop
Phone: +44 7204 433936
Business address: RES ARGAN GOLF RESORT VILLA N°146, 40000 MARRAKECH, Morocco
Support hours: Monday–Friday, 09:00–17:00 (UK time).
Before you contact us
For an existing order, include your order number and the email address used at checkout.
For a product enquiry, include the product name or a link to its page.
For a delivery issue, describe what happened and include the tracking number if available.
For an item that arrived damaged or incorrect, describe the issue and include photographs if available.
Do not send passwords, full payment card details or other sensitive account information by email.
Orders and delivery
Delivery estimates, order processing times and shipping costs are explained in our Shipping Policy. Visit our Track Order page for guidance on tracking your shipment.
Returns, refunds and exchanges
Please read our Returns and Refunds Policy for information about the return period, accepted item condition, return costs and refund processing times. Contact customer support before sending a return so we can confirm the correct instructions.
Support availability
Our customer support team is available Monday–Friday, 09:00–17:00 UK time. Messages received outside these hours will be reviewed during the next support period. Please use the same email thread when following up on an enquiry.
Business information
Store name: CARDTOP
Business address: RES ARGAN GOLF RESORT VILLA N°146, 40000 MARRAKECH, Morocco.
Our business address is not necessarily a walk-in shop or a returns address. Please contact us before visiting or sending a parcel.